Cancellation policy

📑 Purchase Options Cancellation Policy

1. Digital Products

  • All purchases of digital products (including guides, stories, and creative works) are final.

  • Once a product has been downloaded or accessed, cancellation is not possible because the purchaser has permanent access to the content.

  • Customers are encouraged to review product details carefully before completing a purchase.

2. Pre‑Purchase Cancellation

  • Orders may be canceled only before payment is processed. Once payment is confirmed, the order is considered final.

3. Technical Issues

  • If a customer experiences technical problems preventing access to a purchased product, Pepperoni’s Parlor will provide support to resolve the issue.

  • Technical support does not constitute a cancellation or refund, but ensures the customer receives the product they purchased.

4. Unauthorized Transactions

  • If a purchase was made fraudulently or without authorization, Pepperoni’s Parlor reserves the right to investigate and take appropriate action, including cancellation of access and potential legal remedies.

5. Policy Updates

  • This cancellation policy may be updated or modified at any time, with notice provided. Continued use of products constitutes acceptance of the updated policy.