Cancellation policy
📑 Purchase Options Cancellation Policy
1. Digital Products
-
All purchases of digital products (including guides, stories, and creative works) are final.
-
Once a product has been downloaded or accessed, cancellation is not possible because the purchaser has permanent access to the content.
-
Customers are encouraged to review product details carefully before completing a purchase.
2. Pre‑Purchase Cancellation
-
Orders may be canceled only before payment is processed. Once payment is confirmed, the order is considered final.
3. Technical Issues
-
If a customer experiences technical problems preventing access to a purchased product, Pepperoni’s Parlor will provide support to resolve the issue.
-
Technical support does not constitute a cancellation or refund, but ensures the customer receives the product they purchased.
4. Unauthorized Transactions
-
If a purchase was made fraudulently or without authorization, Pepperoni’s Parlor reserves the right to investigate and take appropriate action, including cancellation of access and potential legal remedies.
5. Policy Updates
-
This cancellation policy may be updated or modified at any time, with notice provided. Continued use of products constitutes acceptance of the updated policy.